When a patient complains
In the first of a two-part CPD paper, David Croser considers why patients complain and how the dental team should respond
All Dental essentials
An exceptional patient journey
Dr Safa Al-Naher is clinical lead at The Care Dental Group. Here, she outlines the team’s preventive ethos
My dentist said I need a crown
Joking aside, we all need to indulge in a little self love. John Fowler examines the importance of 'me' time – for the benefit of your own health as well as the relationships you have with others
Restoring smiles
Dentist Olumide Ojo, of Refresh Dental in Twickenham, London, describes himself as a ‘general dentist with a huge passion for preventative care and restoring smiles’. Here, he talks about THE most important ‘take home’ message for patients
Eating disorders
Eating disorders are not only damaging to general health, but heavily impact oral health, too. Dental hygienist Julie Deverick reveals how
Know the way
Leadership is a current headliner, but what do we really know and understand about it as a principle? Fiona Ellwood investigates
How to write
Claire Berry suggests dental nurses should ‘just do it’ if they are still umming and ahhing over committing pen to paper
What is special care dentistry
A quick guide by dental nurse Linda Day
Advancing dentistry
The everyday challenges and opportunities for dental nurses came under the spotlight at the Society of British Dental Nurses’ (SBDN) annual symposium last month. SBDN ambassador, Patricia Rawsthorne, was there…
How to work with people
Personality clashes are a cause for concern but by building bridges rather than walls you can overcome them, suggests John Fowler
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Oral health in the spotlight
Megan Thomas from BrushUpUK reveals what’s planned for the charity this year
Behind a cancelled appointment
Mistakes happen but how you deal with them is key to resolution, suggests Sheila Wells
The truth
Kelly Henderson discusses ‘the cornerstone of all good relationships and good dental practice’ in this CPD article
The power
Dental hygienist Claire Berry reveals how best to influence patient behaviour change
Who is a sufferer
In another look at professional relationships, John Fowler explores the complexities of mental health issues in the dental practice
