All Dental essentials

Oral health in the spotlight

Megan Thomas from BrushUpUK reveals what’s planned for the charity this year

Behind a cancelled appointment

Mistakes happen but how you deal with them is key to resolution, suggests Sheila Wells

The truth

Kelly Henderson discusses ‘the cornerstone of all good relationships and good dental practice’ in this CPD article

The power

Dental hygienist Claire Berry reveals how best to influence patient behaviour change

Who is a sufferer

In another look at professional relationships, John Fowler explores the complexities of mental health issues in the dental practice

Listen and learn

Lisa Bainham, president of the Association of Dental Administrators and Managers (ADAM), gives her thoughts on patient feedback

Raising concerns

Glenys Bridges considers the who, what, why, where and when

‘It just wouldn’t happen...’

Child abuse and neglect is a reality – are you and your team aware of all the signs?

Network and learn

The Society of British Dental Nurses East Midlands branch is hosting its 4th Dental Symposium in the East Midlands. Louise Smith reports

Help patients

New Change4Life campaign aims to reduce children’s sugar intake

Eyes sharp!

Fiona Ellwood considers the prickly issue of indemnity and insurance policies and urges dental nurses to look a little closer before handing over their hard-earned money

How to be

Successful online dental marketing depends on great ideas and a big passion for social media. Dental marketing and design expert Shaz Memon forecasts six sensational trends for you and your team

Bubbling under

Alison Miles-Jenkins on the art of confidently handling complaints

Can you handle it?

Your interpersonal skills are important – and never more so when a patient rocks the boat with a complaint. The team at Dental Protection offers some top tips