All Dental essentials

Listen and learn

Lisa Bainham, president of the Association of Dental Administrators and Managers (ADAM), gives her thoughts on patient feedback

Raising concerns

Glenys Bridges considers the who, what, why, where and when

‘It just wouldn’t happen...’

Child abuse and neglect is a reality – are you and your team aware of all the signs?

Network and learn

The Society of British Dental Nurses East Midlands branch is hosting its 4th Dental Symposium in the East Midlands. Louise Smith reports

Help patients

New Change4Life campaign aims to reduce children’s sugar intake

Eyes sharp!

Fiona Ellwood considers the prickly issue of indemnity and insurance policies and urges dental nurses to look a little closer before handing over their hard-earned money

How to be

Successful online dental marketing depends on great ideas and a big passion for social media. Dental marketing and design expert Shaz Memon forecasts six sensational trends for you and your team

Bubbling under

Alison Miles-Jenkins on the art of confidently handling complaints

Can you handle it?

Your interpersonal skills are important – and never more so when a patient rocks the boat with a complaint. The team at Dental Protection offers some top tips

The art of mindfulness

Trudie Dawson unravels the facts about emotional intelligence and how to be mindfully present

How to tackle work stress

With the hectic pace and demands of modern life, many people feel stressed and over-worked – and nowhere is this more true than in the dental environment. Morag Powell reveals some coping strategies

This is just the beginning

It’s that time of year again when we all ponder the past whilst looking ahead to a brighter future. Here, Alex Keir explains why dental nurses should stand together