This article examines patients' understanding around the issue of dental recall intervals and the barriers that deter people from visiting the dentist. It also explains how dental nurses can help to educate their patients and how they can help people overcome their fear of visiting the dentist
Mystery shopping is about testing systems, protocols, and ultimately, customer service. Carrying out a mystery shop in your dental practice will help highlight any areas that you may need to improve on
Recent court rulings have changed the way in which holiday pay is calculated. Employers could now have to pay considerably more. In this article, Kate Russell explores the recent rulings and how they may affect how holiday pay is calculated
The dental team have a professional duty to safeguard vulnerable adults from abuse under the General Dental Council's (2013)Standards for the Dental Team. In this article, Richard Griffith sets out how the Care Act 2014 seeks to improve the safeguarding of vulnerable adults and the dental team's rol
The shared parental leave initiative, which came into effect on 5 April 2015, will give parents more flexibility in their leave arrangements during the year following their baby's birth or adoption
The revised Essential Standards for Quality and Safety come into force on 1 April 2015. This article considers the organisational and professional duties of candour and their impact on a dental professional's practice
The final theme of our series of articles on dental nurse education and training in the UK focuses on the results of the online survey that was run on the NEBDN website. This is the first part of a two-part article and examines dental nurses' qualifications and employment
This is the second article of a two-part series that will discuss the changing role of the dental nurse and the new opportunities that these changes will bring. This article will examine how qualifications and different career options can transform dental nurses' career progression
This is the first article of a two-part series that will discuss the changing role of the dental nurse and the new opportunities that these changes will bring. This article will examine how the role is changing and how the Scope of Practice is contributing towards this change
Since the original article was written in 2012, there have been changes in relevant guidance, and new standards are being introduced. In this article, the law, regulations and guidance covering safeguarding are outlined, as well as what dental nurses need to know
This article will explore the likely oral health requirements of the nation in the future, and the possible role that dental nurses may take with regard to delivery of such care
This is the second of two articles featuring a number of dilemmas that may be faced by dental nurses concerning their role when treating patients and with regard to individual professional responsibilities. It will outline the best ways forward and refers to the current guidance available
This is the first of two articles featuring a number of dilemmas that may be faced by dental nurses concerning their role when treating patients and with regard to individual professional responsibilities. It will outline the best ways forward and refers to the current guidance available
Digital media – websites, DVDs and social media – can be used to improve communication with patients, and support education, monitoring and preventive measures. Technology can also help in practices in other ways, such as recording keeping
Ensuring valid consent is becoming increasingly important and complicated due to social and demographic changes, and as more elective and elaborate treatments are provided. Having a sound, ethical consent process can give your practice an advantage
