A friend in need

A look at how one dental nurse is helping her practice to change the way it treats patients with the everyday challenges that dementia brings

Running late

How to turn a negative into a positive situation, with dento-legal expert Andrew Collier

A perfect picture

If the art of managing expectations depends on good communication, then it is the clarification of the finer details that is the master stroke, says dental business coach Sheila Scott

Is your practice well led?

Nicki Rowland explores how the new Care Quality Commission (CQC) inspection regime has changed the way in which we are required to work

What are equality and diversity?

Shilla Talati on treating fairly and no less favourably and ways in which we can promote both in a dental arena

Open road ahead

There are no dead ends in dental nursing. So, this summer break, why not take time to think how to pursue your dream role

Are you ambitious?

This series continues to explore the leadership skills of the dental nurse. With John Fowler

A child's best interests

If in doubt, get confirmation of parental responsibility, says Claire Renton

The world is your oyster

Laura Horton lives and breathes dentistry. Celebrating 20 years in the industry, she believes the sky is the limit for those dental nurses wishing to expand their horizons. She talks to Julie Bissett

Is your team united?

Nicki Rowland explores ‘the five dysfunctions of a team’ and how to manage them in your dental practice

Do you connect?

Social media – is a boon or a bane? Julie Bissett considers the pros and cons of an online presence

To infinity and beyond…

Sign o’ the times

Julie Bissett looks at why your role in practice is important in a health care system caring for a population that's living longer

What makes a good leader?

Last month, Nicki Rowland described a modern practice manager (PM) as an ‘executive’ and explained what it means to work in an executive capacity. In this article, she explores the activities of ‘leading’ and ‘managing’ in greater detail

Bridging that gap

A new initiative is taking oral health educators out of the clinic and straight into an environment where they can make a difference to people's dental health