Significantly lower levels of satisfaction amongst dental patients from ethnic minority backgrounds 'cause for concern'
Published: 17/12/2020
The General Dental Council (GDC) suggests that new findings revealing that there are significantly lower levels of satisfaction amongst dental patients from ethnic minority backgrounds are a 'cause for concern'.
The General Dental Council (GDC) published its Public Research 2020 report this week, which captures the views of the public on a wide range of issues.
The independent research revealed that, as in previous years, satisfaction with dental care and treatment overall remains very high (96%).
However, the 2020 survey included a boost of people from ethnic minority backgrounds which was designed to improve insight into potentially different experiences.
This discovered satisfaction was statistically significantly lower (91%) amongst ethnic minorities overall, and the results indicate that Black people are the least likely (83%) to be satisfied.
Reacting to the findings, GDC Executive Director, Strategy, Stefan Czerniawski, said: 'It is reassuring that satisfaction levels overall remain very high, but the significantly lower levels amongst people from ethnic minority backgrounds are a cause for concern. This is an important challenge to all of us involved in dentistry as we have a shared responsibility to ensure equality in the provision of dental services.
The full report is available from the GDC’s Research Library.
Author: Julie Bissett